Field Service Integration

Your Dispatch Software Doesn't
Talk to Anything

ServiceTitan, Jobber, and Housecall Pro have zero native CRM integrations. Your dispatch data, customer history, and job records are trapped. We connect them to your CRM, accounting, and phone system.

Connect Your Field Service Stack

The Problem

Dispatch and CRM Are Separate Worlds

Your dispatch software knows every job, every technician, every completed service call. Your CRM knows your leads, your sales pipeline, and your marketing campaigns. They don't share a single record.

When a call comes in, someone checks the dispatch system for history, then opens the CRM to log the lead, then maybe updates a spreadsheet for the office manager. A missed call from a new lead during a busy afternoon costs $500-1,000 in lost revenue for a typical HVAC or plumbing job.

Field service companies running on Jobber, ServiceTitan, or Housecall Pro are stuck copying data between systems that should be connected.

Where the gaps are:

Dispatch → CRM Job history, customer records, and service notes don't sync. Your sales team can't see what the field team has done.
Dispatch → Accounting Completed jobs don't automatically create invoices. Days pass between job completion and billing.
Phone → CRM Inbound calls aren't logged. Missed calls during peak hours vanish. No follow-up is triggered.
Lead Routing New leads from the website, phone, or referral sit in an inbox instead of being assigned and scheduled immediately.

What We Connect

Field Service Integration Services

We connect the tools field service companies actually use. Here are the most common integration patterns we build.

Dispatch → CRM

Sync customers, jobs, and service history from your dispatch platform to your CRM. Your sales team sees everything.

Dispatch → Accounting

Completed jobs create invoices automatically in Xero or QuickBooks. No more billing delays.

Phone → CRM

Every inbound call logged in your CRM. Missed calls trigger alerts. Voicemails get transcribed and attached to records.

Lead Routing

Web forms, calls, and referrals assigned to the right person instantly. Leads routed by service type, location, or availability.

Platforms

Field Service Software We Integrate

These platforms all have APIs. None of them have native CRM integrations. We bridge the gap.

Jobber

Free GraphQL API

ServiceTitan

REST API for enterprise

Housecall Pro

API available

Service Fusion

Field service platform

FieldEdge

HVAC & plumbing focused

Others

Any platform with an API

The Big Picture

How It All Connects

Field service integration showing dispatch software, phone calls, and website leads connected through AcuCoders to CRM, accounting, and notifications

FAQ

Common Questions About Field Service Integration

Why don't field service platforms have native CRM integrations?

Most were built as all-in-one tools. They assume you'll use their built-in contact management instead of a real CRM. That breaks down when you need lead scoring, marketing automation, or pipeline reporting.

Can you connect ServiceTitan to HubSpot?

Yes. ServiceTitan has an API that exposes jobs, customers, and invoices. We build middleware that syncs this data to HubSpot or any CRM with an API.

What about Zapier or Make?

Most field service platforms don't have Zapier integrations, or the ones they have are extremely limited. Custom API work is usually the only option for real data flow.

Do we need to change our dispatch software?

No. We connect to whatever you're already using. The goal is to make your existing tools work together, not replace them.

How long does a field service integration take?

A single connection takes 2-4 weeks. Multi-system setups connecting dispatch, CRM, accounting, and phone systems take 4-8 weeks.

What's Your Dispatch Software Not Connected To?

Tell us what field service platform you're running. We'll show you what can be connected and how.

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