Our Process
No Surprises.
No Scope Creep.
Every engagement follows the same clear process. You know what's happening, what it costs, and when it'll be done — before we start.
Fixed price, agreed before we start.
Four Steps
The same process, every engagement
Free · 30 minutes
Discovery
We ask how your business works. Not what technology you want — what problems you have. What tools you use, where data gets stuck, what manual processes eat your time.
This is a conversation, not a sales pitch. If we're not the right fit, we'll tell you and point you somewhere better.
What you get: An honest assessment of what's possible, what's not, and whether custom integration is the right path or if a simpler solution exists.
Within 1 week of discovery
Proposal
You get a clear, written proposal: what we're building, what systems connect, how data flows, what it costs, and how long it takes. Fixed price — not an estimate that balloons later.
No jargon, no fluff. If you have questions, we answer them before you commit.
What you get: A proposal you can actually read — scope, timeline, cost, and what's included in the managed service.
2–6 weeks typical
Build & Test
We build the integration, test it with real data, and deploy it to our managed infrastructure. You see progress throughout — not silence for six weeks followed by a surprise.
Everything is tested before it touches your production systems. You verify it meets the agreed scope, and we go live together.
What you get: A working integration running on our infrastructure, tested and verified with your actual data.
Ongoing
Managed Service
We don't build it and walk away. Your integration runs on our infrastructure, monitored around the clock. When an API changes, when something needs updating, when you need a modification — we handle it.
You call or email when you need something changed. We make the change. That's it.
What you get: Hosting, monitoring, maintenance, updates, and support. You focus on your business. We keep the integration running.
Setting Expectations
What We Don't Do
Six things you won't get from us. If any of them sound familiar from past vendors, that's the point.
- High-pressure sales or artificial urgency
- Build it and disappear
- Surprise invoices or scope changes without approval
- Overcomplicate things to inflate the project
- Take on work that's wrong for us
- Share your information with anyone
Ready to Start?
The first step is a conversation. Tell us what's not working and we'll tell you what's possible.